Deliberate inefficiency and selective noncooperation by enforcement agents
This is part of a series on nonviolent protest methods, which explains approaches and provides inspirational examples from history. For additional resources, please explore the Museum of Protest’s activist guides and view items in the collection.
Every authoritarian regime, colonial administration, and unjust system shares a fatal vulnerability: they depend on police, soldiers, and bureaucrats to carry out orders.
When these enforcement agents refuse to cooperate—working slowly, losing paperwork, declining to arrest protesters, or refusing to fire on civilians—the machinery of oppression grinds to a halt. This method of resistance, documented as Method #142 in Gene Sharp’s framework of nonviolent action, has toppled dictators, saved thousands of lives, and changed history in ways that street protests alone could not.
Political scientist Gene Sharp’s foundational insight was that “rulers, despite appearances, are dependent on the population’s goodwill, decisions, and support.” Harvard researcher Erica Chenoweth’s empirical studies confirmed this dramatically: campaigns that generate security force defections are 46 times more likely to succeed than those that do not. This makes cultivating enforcement agent noncooperation perhaps the single most important strategic priority for any movement seeking change.
The pillars that hold up power—and how they crumble
Sharp’s collaborator Colonel Robert Helvey developed the “pillars of support” framework to help activists understand how power actually works. Every government relies on institutions—police, military, civil servants, business elites, media, religious organizations—that function as structural pillars. Remove enough pillars, and the edifice collapses “just as a building will collapse upon itself when its support structure is weakened and gives way.”
This framework transforms how we understand political change. Rather than viewing a regime as an all-powerful monolith, activists can identify specific pillars to target and undermine. When the Serbian student movement Otpor prepared to challenge Slobodan Milošević, their trainer Robert Helvey asked them to analyze exactly which pillars sustained the regime. They discovered an army filled with unpaid, exhausted draftees—a wobbling pillar waiting to fall.
The practical implication is profound: movements don’t necessarily need to defeat enforcement agents. They need to convince them not to fight. As Helvey told Otpor activists, “Removing the authority of the ruler is the most important element in nonviolent struggle.”
Soldiers who refused to shoot: military defections that changed history
The most dramatic examples of enforcement agent noncooperation occur when soldiers refuse orders to attack unarmed civilians. In the Philippines’ 1986 People Power Revolution, this refusal happened at the highest levels. Defense Minister Juan Ponce Enrile and General Fidel Ramos publicly announced they could no longer recognize Ferdinand Marcos as commander-in-chief. Enrile’s confession was stark: “In my own region, I know that we cheated in the elections to the extent of 350,000 votes.”
What followed was a cascade of military defections. The 15th Strike Wing of the Philippine Air Force, ordered to bomb rebel positions at Camp Crame, instead landed there and joined the rebellion. Commodore Tagumpay Jardiniano defected with his gunboat and anchored in the Pasig River with guns trained on the presidential palace. Two fighter planes ordered to attack the rebels “tilted their wings” and flew away. When Marcos finally ordered General Josephus Ramas to give a “kill order” against Camp Crame at 9 AM on February 24, the troops refused. Marcos fled to Hawaii the next day.
A similar pattern unfolded in East Germany in October 1989. On October 9, police and army units were given permission to use force against 70,000 protesters at the St. Nicholas Church demonstration in Leipzig. Not a single shot was fired. Border commander Harald Jäger later recalled the decisive moment: “No one among the East German authorities would take personal responsibility for issuing orders to use lethal force.” A month later, he unilaterally opened the Bornholmer Straße checkpoint, beginning the fall of the Berlin Wall.
The Egyptian military’s neutrality declaration on January 31, 2011 proved equally decisive. State television broadcast that the army “would not use force against demonstrators.” Soldiers in some cases “fraternized” with protesters, posing for photos and chatting happily. When pro-Mubarak thugs attacked protesters on horses and camels in the “Battle of the Camel,” Egyptian soldiers helped rescue protesters, including CBS correspondent Lara Logan. Eleven days later, Mubarak resigned.
Soldiers who faced terrible consequences for their refusals
Not all defectors are celebrated as heroes. Many pay severe prices. At the Tiananmen Square crackdown in 1989, an estimated 3,500 PLA officers disobeyed orders—though the military ultimately carried out the massacre. Major General Xu Qinxian, commander of the elite 38th Group Army, refused to enforce martial law, declaring: “The People’s Army has never in its history been used to suppress the people. I absolutely refuse to besmirch this historical record!” Xu was court-martialed, sentenced to five years imprisonment, and expelled from the Communist Party.
Approximately 400 Chinese soldiers deserted during the night of June 3, 1989, according to witnesses—they were later listed as “missing in action.” The military leadership subsequently reshuffled commanders throughout all seven military regions to ensure loyalty. There has not been insubordination within the PLA on such a scale since.
In Myanmar following the February 2021 coup, defection has become a revolutionary strategy. Approximately 4,000 soldiers and 10,000 police officers have joined the Civil Disobedience Movement. Captain Pyae Sone was ordered to lead 25 infantry soldiers to attack anti-coup protesters. Instead, he fled his base on April 16, 2021: “I knew that I could not command my soldiers to inflict such brutality on civilians.” Under military law, defectors face the death penalty, and their families face retaliation.
The military captains who ended a dictatorship with carnations
The Portuguese Carnation Revolution of April 25, 1974 offers a unique case: a coup led by middle-ranking officers against their own authoritarian government. The Armed Forces Movement began in September 1973 when 163 military captains met secretly at a farmhouse. They were exhausted by colonial wars in Angola, Mozambique, and Guinea-Bissau where 9,000 Portuguese soldiers had died since 1961.
At 12:20 AM on April 25, the banned song “Grândola, Vila Morena” was broadcast on Portuguese radio—the signal for the coup to begin. By afternoon, MFA troops controlled Lisbon’s airports, radio stations, and government buildings. Only four civilians were killed—by the secret police, not the rebels. As Captain Vasco Lourenço explained: “We weren’t going to solve anything with bureaucracies. We should do a coup and call elections.” Within a year, Portugal’s African colonies gained independence and democratic elections were held.
When police refuse to arrest: enforcement slowdowns and selective noncooperation
Police noncooperation takes subtler forms than military mutiny but can be equally effective. During US Prohibition (1920-1933), enforcement became virtually impossible because so many police officers refused to cooperate. By 1930, nearly 1,600 federal Prohibition employees had been fired for corruption. Officers accepted bribes, tipped off bootleggers about raids, and in some cases became bootleggers themselves. Six states eventually enacted laws preventing police from even investigating Prohibition violations. The Mayor of Berlin famously asked New York’s mayor when Prohibition would begin—it had been law for nearly a decade.
During the UK Poll Tax protests of 1989-1990, South Yorkshire Police publicly announced they were “planning to refuse to arrest poll tax defaulters, even when instructed to by the courts, because it would be ‘physically impossible for the police because of the large number of defaulters.'” This formal policy position from an entire police force helped make the tax unworkable. Prime Minister Margaret Thatcher resigned in November 1990, and the poll tax was abolished.
More recently, sanctuary city policies represent institutionalized police noncooperation with federal immigration enforcement. Over 200 US jurisdictions refuse to hold immigrants for ICE pickup or ask about immigration status. The legal basis rests on the Tenth Amendment and the Supreme Court’s Printz v. United States ruling that the federal government cannot “commandeer” local law enforcement.
The NYPD slowdowns that revealed policing’s limits
The New York Police Department’s work slowdowns offer unintended lessons about enforcement. Following the December 2014 killing of Officers Ramos and Liu, arrests dropped 66% and parking tickets dropped over 90%. Commissioner Bratton confirmed the slowdown in January 2015. Most remarkably, crime actually decreased during the slowdown, raising uncomfortable questions about over-policing.
A similar pattern emerged after Officer Daniel Pantaleo was fired in 2019 following Eric Garner’s death: arrests fell 27%, summons fell 29%, and crime continued to decline. These episodes demonstrate that enforcement agents can significantly alter system outputs simply by changing their level of effort—and that the relationship between enforcement intensity and public safety is more complex than commonly assumed.
Bureaucrats who saved thousands by losing paperwork
Some of history’s most consequential noncooperation occurred behind desks rather than on battlefields. During the Holocaust, a network of diplomats and bureaucrats exploited what one historian called “Nazi respect for paperwork” to save tens of thousands of lives.
Raoul Wallenberg, the Swedish diplomat in Budapest, distributed protective passports and rented 30 buildings flying Swedish flags as safe houses. He is credited with rescuing approximately 100,000 Jews—more than any other individual or nation. Swedish consul Carl Lutz was authorized to issue 8,000 protective letters, but he interpreted this as applying to families rather than individuals, then issued letters numbered only 1-8,000 repeatedly. He exploited bureaucratic ambiguity to save over 60,000 Hungarian Jews.
Hans Calmeyer, a German lawyer assigned to rule on Jewish identity claims in the occupied Netherlands, deliberately accepted “obviously forged documents” proving Dutch Jews had non-Jewish grandparents. He slow-walked document processing to delay deportations indefinitely. Cases on the “Calmeyer list” were never resolved, saving an estimated 4,000 people. After the war, Calmeyer admitted he had “willfully sabotaged laws he took to be immoral.”
Chiune Sugihara, the Japanese consul in Lithuania, hand-wrote transit visas for 29 days straight against express government orders. He continued issuing visas even as his train was leaving Kaunas, finally throwing his official stamp to the crowd. He was forced to resign from the diplomatic service in 1947 and worked as a porter before reestablishing his career. His visas saved an estimated 10,000 lives.
The Danish rescue of 1943 shows how collective bureaucratic resistance can work. Danish police authorities refused to cooperate with German police, denied Germans the right to enter Jewish homes by force, and overlooked Jews they found hiding. Hospitals admitted Jews under fictitious ailments. Teachers fetched children from class to warn them. The result: 7,200 Jews and 700 relatives escaped to Sweden, giving Denmark a 99% Jewish survival rate—the highest in occupied Europe.
The whistleblowers who exposed government crimes
Modern whistleblowers represent a distinct form of bureaucratic noncooperation: rather than sabotaging implementation, they expose wrongdoing to the public. Daniel Ellsberg’s 1971 leak of the Pentagon Papers—7,000 pages revealing systematic government deception about Vietnam—led to a landmark Supreme Court press freedom case and contributed to ending the war. Charged with 115 years in prison, his case ended in mistrial due to government misconduct.
Chelsea Manning leaked 750,000 classified documents including video of US forces killing Iraqi civilians. She served seven years of a 35-year sentence before President Obama commuted it. Edward Snowden leaked documents revealing mass surveillance of American citizens and remains in Russian exile, unable to return to the United States. Reality Winner received the longest sentence ever for unauthorized release of government information—over five years—for a single document revealing Russian election interference that the Trump administration was downplaying.
The consequences for whistleblowers illuminate a key distinction: while wartime rescuers like Sugihara and Wallenberg faced career consequences but eventual vindication, peacetime whistleblowers in democracies often face harsher legal punishment than their wartime counterparts.
How movements cultivate enforcement agent defections
The Serbian student movement Otpor developed deliberate strategies for encouraging security force noncooperation before their successful 2000 Bulldozer Revolution. Their approach included “public and private communication with security and church officials, media, union leaders, municipal politicians, and others to cultivate potential allies and defections.” Crucially, they targeted “security force members, insisting they were not the enemy and trying to get them to defect.”
On October 5, 2000, as protesters surrounded the Parliament building, “leaders were in touch with special police forces, most of whom refused orders to attack the protesters and in some cases even turned on officers who had not defected.” The central police station surrendered to the opposition.
This approach reflects findings from Stanley Milgram’s famous obedience experiments. While 65% of participants administered maximum shocks when instructed, when two confederates refused to comply, obedience dropped to approximately 10%. The existence of peers protesting made participants less likely to obey—seeing others defy authority empowered them to assert their own autonomy.
For movements, the implication is clear: publicize examples of enforcement agents who have refused orders, create networks of support for potential defectors, and communicate that defection is possible and supported. When Captain Yegor Emelyanov of Belarus’s Navapolatsk police posted his resignation on Instagram in August 2020 with the message “The police are with the people,” his post received nearly 400,000 likes.
The psychology of refusing unjust orders
Research on why some individuals resist authority while others comply identifies several key factors. Internal factors include strong personal moral convictions, lower authoritarian personality traits, higher empathy, and previous experience questioning authority. External factors include the presence of others who disobey (social support), distance from authority figures, proximity to victims, and questioning the legitimacy of orders.
Modern reinterpretation of Milgram’s work suggests that “obedience is partly about identification with the experimenter’s mission. Participants may have felt they were collaborating with the authority rather than simply caving in to orders.” This implies that challenging the legitimacy and purpose of orders is key to encouraging refusal.
Erica Chenoweth’s research explains why nonviolent movements are more effective at generating defections: “Repression against people who are unarmed generally is more likely to produce backfire, which is simply the dynamic where people are so outraged by the violence against unarmed people that they actually swell in numbers.” Nonviolent movements present lower moral barriers for participation and make repression more psychologically costly for security forces.
Why some regimes successfully maintain enforcement loyalty
Not all movements succeed in triggering defections. Regimes use sophisticated strategies to maintain security force loyalty, including “counterbalancing” (creating multiple competing security forces), “ethnic stacking” (filling key positions with loyalist groups), and creating praetorian guards with special privileges.
Material incentives matter enormously. Research on the Syrian military found that home ownership in military housing complexes is “a powerful cohesion-maintaining tool that not only provides mid- and low-ranking members with important material benefits but also creates a distinct autonomous geographical space where loyalty to the regime is nurtured.” Syrian forces have largely remained loyal to Assad through years of civil war.
The Iranian security apparatus during the 2022 Mahsa Amini protests remained loyal despite massive demonstrations. The Basij paramilitary and Revolutionary Guards used live ammunition and beatings; at least 75 people were killed and seven protesters executed. No major defections occurred. Similarly, Belarus security forces largely maintained loyalty in 2020 despite some individual resignations, arresting over 27,000 protesters with widespread documented torture.
The pattern suggests that when regimes have successfully created separate identity structures for security forces—through housing, ethnic solidarity, economic dependence, or ideological commitment—defections are far less likely even under intense popular pressure.
Legal frameworks and the duty to refuse illegal orders
International and domestic law provides some protection for enforcement agents who refuse unjust orders. Under the Nuremberg Principles established after World War II: “The fact that a person acted pursuant to order of his government or of a superior does not relieve him from responsibility under international law, provided a moral choice was in fact possible.”
The US Uniform Code of Military Justice requires soldiers to refuse “unlawful orders”—those requiring criminal acts or violating the Constitution, federal law, or applicable international law. Yet recent surveys of US troops found that the percentage who said they would disobey specific orders was lower than those who recognized the responsibility to disobey in general. Troops are trained to obey and face enormous social, psychological, and institutional pressures to do so.
Whistleblower protections have expanded internationally. Article 33 of the UN Convention Against Corruption requires whistleblower protection, and the EU Whistleblower Protection Directive of 2019 provides comprehensive protections across Europe. The European Court of Human Rights has established factors for evaluating protected disclosures, weighing public interest, authenticity of information, good faith, and severity of sanctions.
Yet legal protections remain incomplete. Soldiers have no “self-help remedy of disobedience” when facing legal orders they find ethically objectionable but not technically illegal. And whistleblowers in national security contexts often face prosecution despite protections theoretically available to them.
Individual conscience versus organized collective action
A critical distinction exists between individual acts of conscience and organized collective action. Individual refusals—like General Xu Qinxian at Tiananmen or Captain Pyae Sone in Myanmar—demonstrate that disobedience is possible and may inspire others, but they typically carry high personal risk and limited immediate impact.
Organized collective action provides mutual protection, greater political impact, and creates critical mass for defection. When South Yorkshire Police collectively announced refusal to arrest poll tax defaulters, no individual officer faced consequences—the policy succeeded. The Portuguese Carnation Revolution succeeded because 163 captains coordinated secretly before acting.
Chenoweth’s research shows that “strategic targeting can trigger a cascade of defections that yields big successes.” If security forces seem unlikely to defect, movements should “concentrate on peeling away economic elites or other segments of society that may be more ‘wobbly.'” Success often comes not from converting the most committed enforcers but from identifying and targeting those already ambivalent.
When defections reshape nations
The historical record is clear: enforcement agent noncooperation at sufficient scale fundamentally alters political possibilities. The Sudanese revolution of 2019 succeeded when the army protected protesters and ultimately arrested President Omar al-Bashir after 30 years of rule. The Tunisian revolution’s death blow came when military leadership refused to repress demonstrations—whatever orders Ben Ali actually gave, the belief that the army had defected emboldened protesters and sowed confusion within the regime.
In Indonesia in 1998, General Wiranto refused to use violence on students occupying the legislature. With his support crumbling, Suharto resigned after 31 years. Even the Syria civil war’s early phase saw approximately 60,000 soldiers desert by March 2012 and 170,000 personnel eventually defect—though Assad’s core forces held.
The lesson for movements is both inspiring and sobering. Enforcement agent noncooperation can be decisive—but it requires strategic cultivation, rarely happens spontaneously, and often demands extraordinary courage from those who refuse. Understanding this dynamic is essential for anyone seeking to understand how unjust systems fall and how movements can hasten their collapse.
